Read OxyTrip’s Terms of Service and Privacy Policy, including flight booking conditions, payments, cancellations, refunds, personal data protection, cookies, and traveler rights.
Terms of Service & Privacy Policy
OxyTrip | A Travel Platform by Oxford Star Travel
Last Updated: October 18, 2026
Welcome to OxyTrip, your online travel platform for discovering and booking travel services. OxyTrip is associated with Oxford Star Travel and is designed to help travelers explore available flight options and other travel-related services.
These Terms of Service and Privacy Policy explain the conditions for using our website, the general terms that may apply to travel bookings, and how personal information may be collected, used, and protected.
Please read this document carefully before using OxyTrip or making a reservation. By accessing our website or using our services, you acknowledge these terms, subject to any rights you may have under applicable law.
1. About OxyTrip and Oxford Star Travel
OxyTrip is the online travel platform associated with Oxford Star Travel. Throughout this document, “OxyTrip,” “Oxford Star Travel,” “we,” “us,” and “our” refer to the relevant business or service operator, as applicable.
Our website may provide access to flight searches, travel offers, booking services, and other travel-related information. The availability and scope of these services may change over time.
Where a service is provided by an airline, hotel, travel supplier, payment provider, or another third party, that provider may have its own terms, conditions, and privacy practices.
2. Acceptance of These Terms
By accessing or using OxyTrip, you agree to comply with these Terms of Service and all applicable laws and regulations.
If you do not agree with these terms, please discontinue using the website.
Certain bookings or services may require you to accept additional conditions before completing a reservation or payment. Those conditions will apply where relevant and will be communicated as part of the booking process.
3. Website Use and User Responsibilities
When using OxyTrip, you agree to:
Provide accurate, complete, and up-to-date information when making an enquiry or booking.
Use the website only for lawful purposes.
Avoid fraudulent bookings, unauthorized transactions, and misleading representations.
Not interfere with the security, availability, or proper functioning of the website.
Not attempt to access restricted systems, accounts, or personal information without authorization.
Ensure that you are legally permitted to make a booking for yourself and any travelers included in your reservation.
We reserve the right to restrict access to our website or services when reasonably necessary to protect users, prevent fraud, maintain security, or comply with applicable law.
4. Travel Services and Third-Party Providers
OxyTrip may display, facilitate, or provide access to travel products and services offered by airlines and other travel suppliers.
The precise role of OxyTrip or Oxford Star Travel in each transaction depends on the service offered and the booking arrangements presented to you.
Where a third-party provider supplies a travel service, the service may be governed by that provider's conditions, including rules concerning ticket changes, baggage, check-in, cancellations, refunds, and service availability.
We encourage all travelers to review the applicable supplier conditions before confirming a booking.
Nothing in these terms removes any responsibility or consumer right that cannot legally be excluded.
5. Flight Search, Booking, and Confirmation
Flight information displayed on OxyTrip may include routes, travel dates, airline details, schedules, fares, and applicable booking conditions.
Before completing a flight reservation, please verify:
Passenger names and details against the relevant travel documents.
Departure and arrival airports, dates, and times.
Baggage allowances and additional fees.
Fare restrictions and ticket conditions.
Any applicable transit, entry, or visa requirements.
A search result, fare display, enquiry, or booking request does not necessarily constitute a confirmed reservation.
A booking should be considered confirmed only when the applicable confirmation has been issued through the relevant booking process or authorized provider.
If you identify an error in your booking, contact the relevant support channel as soon as possible. Changes may be subject to airline rules, availability, and additional charges.
6. Prices, Payments, and Additional Charges
Prices displayed on OxyTrip may depend on availability, travel dates, passenger details, supplier pricing, taxes, and other applicable charges.
Unless expressly stated otherwise, displayed prices should not be assumed to be guaranteed until the relevant booking and payment process is completed.
Before confirming a purchase, review the final price and any applicable taxes, service fees, baggage charges, payment fees, or other disclosed costs.
Payment methods and processing arrangements may vary by service. Where a third-party payment provider is used, its applicable terms and privacy practices may also apply.
You must use an authorized payment method and provide accurate information required to process the transaction.
If a payment is unsuccessful, duplicated, disputed, or appears to have been processed incorrectly, contact us through our official support channels with the relevant booking or transaction reference.
7. Cancellations, Changes, and Refunds
Cancellation, amendment, and refund conditions depend on the specific booking, fare rules, supplier policies, and applicable law.
Some tickets or travel services may be non-refundable or may allow changes only upon payment of additional charges.
Before making a booking, review the cancellation policy and refund conditions associated with the service.
Where a cancellation or change request is permitted:
The request must be submitted through the applicable booking or support channel.
Supplier approval may be required.
Airline or provider penalties and applicable service fees may apply where lawfully permitted and properly disclosed.
Refund amounts and processing times may depend on the relevant supplier and payment provider.
Submitting a cancellation request does not, by itself, guarantee that the booking has been cancelled or that a refund has been approved.
Any mandatory refund, cancellation, or consumer rights under applicable law remain unaffected by this section.
8. Passports, Visas, and Travel Requirements
Travelers are responsible for ensuring that they hold valid travel documents and meet the entry, exit, transit, visa, health, and other requirements applicable to their journey.
Requirements may vary according to nationality, residence, destination, transit points, and the rules in force at the time of travel.
Information provided on OxyTrip is intended as general guidance unless expressly identified as an official or verified service. It should not be treated as a guarantee of admission to any country or permission to board a flight.
We recommend checking requirements with the relevant government authorities, embassy, consulate, airline, or authorized provider before departure.
9. Flight Disruptions and Events Beyond Our Control
Flights and other travel services may be affected by weather, operational changes, airline decisions, strikes, government restrictions, security concerns, public emergencies, or other circumstances beyond our reasonable control.
Airline schedules, routes, and service availability may change after a booking has been made.
Where a third-party provider is responsible for operating the service, the provider's applicable conditions and legal obligations will govern its response to disruption.
We will seek to provide relevant assistance or information within the scope of our role and applicable law. However, we cannot guarantee that every disruption can be prevented or resolved by us.
10. Intellectual Property
Unless otherwise stated, the content published on OxyTrip, including website text, branding, graphics, design elements, and original materials, is owned by or licensed to the relevant rights holder.
You may access and use this content for personal, lawful purposes in connection with the website.
You may not reproduce, distribute, modify, commercially exploit, or republish protected content without prior authorization, except where permitted by applicable law.
Third-party names, airline logos, trademarks, and other brand assets remain the property of their respective owners.
11. Website Availability and Disclaimer
We aim to keep OxyTrip accessible and to provide useful, accurate, and up-to-date travel information.
However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical vulnerabilities.
Travel information, availability, prices, and third-party content may change without notice.
To the extent permitted by applicable law, OxyTrip disclaims implied warranties that may lawfully be excluded. Nothing in this document excludes or limits any liability, warranty, or consumer protection that cannot legally be excluded or limited.
12. Limitation of Liability
To the extent permitted by applicable law, our liability is limited to the responsibilities arising from the services we actually provide or facilitate.
We are not automatically responsible for the independent acts, omissions, operational decisions, or service failures of third-party providers, subject to any responsibilities imposed on us by law or by the specific booking arrangement.
Nothing in these terms excludes liability for fraud, intentional misconduct, or any other matter for which liability cannot legally be excluded.
13. Privacy Policy: Information We May Collect
We respect your privacy and seek to handle personal information responsibly.
Depending on how you use OxyTrip and which services you access, we may collect the following categories of information:
Personal and contact information: Such as your name, email address, telephone number, and other details you provide through contact forms or support requests.
Traveler and booking information: Such as passenger details, travel dates, destinations, booking references, and information required to arrange or manage a reservation.
Transaction information: Such as payment status, transaction references, and billing details made available to us through the relevant payment process. Full payment card details may be handled directly by a payment provider rather than stored by us.
Technical information: Such as IP address, browser type, device information, operating system, and website activity, where collected through server logs or similar technologies.
Communication preferences: Such as your support history and marketing preferences, where applicable.
We collect only the information that is reasonably necessary for the relevant purposes, subject to applicable law.
14. How We Use Personal Information
Where applicable, we may use personal information to:
Respond to enquiries and customer support requests.
Process, manage, and communicate information about travel bookings.
Share necessary passenger details with airlines and relevant travel providers.
Process payments, refunds, and transaction-related enquiries.
Maintain website security and prevent fraud or unauthorized activity.
Improve website functionality, reliability, and user experience.
Meet legal, regulatory, accounting, and record-keeping obligations.
Send service-related communications and, where permitted, marketing messages.
We will use personal information only where we have an appropriate legal basis or other valid authorization under applicable law.
Where consent is required, we will seek it before carrying out the relevant activity.
15. Sharing Information with Third Parties
We may disclose relevant personal information to third parties when reasonably necessary for the purposes described in this policy.
These parties may include:
Airlines and other travel service providers.
Booking systems and travel distribution partners.
Payment processors and financial service providers.
Website hosting, technical support, and security providers.
Customer service and communication platforms.
Professional advisers, regulators, law enforcement authorities, or other parties where disclosure is required or permitted by law.
We aim to limit disclosures to information reasonably necessary for the relevant purpose.
Third-party providers may process personal information under their own privacy policies and legal obligations. We encourage you to review their policies where relevant.
We do not authorize the sale of personal information merely because you use our website. Any processing or disclosure must be consistent with applicable law and the arrangements governing the relevant service.
16. Cookies and Similar Technologies
OxyTrip may use cookies and similar technologies to support essential website functions, remember preferences, maintain security, and understand website performance.
Depending on the technologies implemented, cookies may include:
Essential cookies: Required for core website functions or security.
Preference cookies: Used to remember settings or choices.
Analytics cookies: Used to understand website traffic and improve performance, where enabled.
Marketing cookies: Used for advertising or marketing measurement, where implemented and legally permitted.
You can manage cookies through your browser settings and, where available, the website's cookie preferences tool.
Disabling certain cookies may affect website functionality. Non-essential cookies will be handled in accordance with applicable consent requirements.
17. Data Security and Retention
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining booking records, resolving disputes, preventing fraud, and meeting legal obligations.
Retention periods may vary depending on the type of information and the applicable legal requirements.
18. International Data Transfers
Travel services may involve airlines, booking systems, payment providers, or other service providers located in countries different from your country of residence.
Where personal information is transferred internationally, we will take the steps required by applicable data protection law, including appropriate safeguards where necessary.
The privacy protections applicable to information processed by a third-party provider may also depend on that provider's location and legal obligations.
19. Your Privacy Rights
Depending on your location and the laws that apply, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Object to or request restriction of certain processing activities.
Request a portable copy of certain information.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.
Lodge a complaint with the relevant data protection authority.
These rights are subject to applicable legal conditions and exceptions.
To submit a privacy request, contact us through the official contact channels provided on OxyTrip. We may need to verify your identity before responding.
20. Children's Privacy
OxyTrip is not intended to encourage children to provide personal information independently where doing so would violate applicable law.
Where a booking involves a child, the information required for the reservation should be provided by a parent, legal guardian, or another person legally authorized to act on the child's behalf.
If you believe that personal information has been submitted inappropriately, please contact us so that we can assess the matter and take any action required by law.
21. External Links and Third-Party Websites
OxyTrip may contain links to airline websites, payment services, travel providers, or other external websites.
These websites are operated independently and may have their own terms, security practices, and privacy policies.
We encourage users to review the relevant policies before providing personal information or completing transactions on external websites.
The inclusion of a link does not necessarily imply endorsement of every product, service, or statement on the linked website.
22. Marketing Communications
Where permitted by applicable law, we may send information about travel offers, services, or updates if you have subscribed or otherwise authorized such communications.
You may unsubscribe from marketing emails using the unsubscribe mechanism provided or contact us through our official support channels.
Opting out of marketing communications will not necessarily stop essential booking notifications, payment messages, or other communications required to provide a service.
23. Changes to These Terms and Privacy Policy
We may update this document to reflect changes in our services, business practices, technology, or applicable legal requirements.
The latest version will be published on this page with an updated revision date.
Where required by law, we will provide additional notice or obtain consent before implementing material changes.
We encourage users to review this page periodically.
24. Governing Law and Dispute Resolution
These terms are subject to the laws applicable to the relevant contracting entity and service, without prejudice to mandatory consumer protection and other legal rights that apply to you.
Any dispute relating to the website, a booking, or the processing of personal information will be addressed in accordance with applicable law and any valid contractual terms communicated during the relevant transaction.
Nothing in this section deprives a consumer of mandatory legal protections or access to a competent authority or court where required by law.
25. Contact OxyTrip
If you have questions about these Terms of Service, a travel booking, a cancellation request, a refund, or the handling of your personal information, please contact Oxford Star Travel through the official contact channels available on OxyTrip.
Website: https://oxytrip.com/
Contact page: https://oxytrip.com/contact/
Please include your booking reference, where applicable, but do not send full payment card details, passwords, or other unnecessary sensitive information through general contact forms.
OxyTrip by Oxford Star Travel
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